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Your peace of mind is our top priority. Whether you have a question about a policy, need to file a claim, or want to explore your coverage options, our dedicated team is here to provide clear, straightforward advice. Reach out to us today, we're ready to help.

Email
michael@sandtoninsurance.com.au
Phone
0402 570 099
 

Frequently Asked Questions

How is my insurance premium calculated?

Your premium is personalized to reflect your unique situation, ensuring you get the fairest price for your specific needs. While the exact factors vary by the type of insurance, they generally include details like your age, where you live, the level of coverage you choose, and your claims history. Our goal is to provide a transparent price that accurately matches the coverage you receive. The best way to find out your exact price is to get a personalized quote today.

What is the process for filing a claim?

We've made our claims process as simple and stress-free as possible because we know you're coming to us in a time of need. It typically involves three straightforward steps:

  1. Contact Us: Get in touch with our claims team as soon as possible via phone, email, or our online portal.

  2. Provide Details: We'll ask for the necessary information about the incident to understand what happened.

  3. We Handle the Rest: Our dedicated claims specialists will review your case, guide you through the next steps, and work to resolve your claim quickly and fairly.

How do I know which coverage is right for me?

Choosing the right coverage can feel complex, but it boils down to understanding your personal needs and risks. We recommend starting by thinking about what you need to protect—whether it's your car, home, or business. Our website offers detailed guides for each insurance type, and our expert advisors are always available for a no-obligation consultation to help you assess your needs and recommend a policy that gives you true peace of mind.